MySchoolFrame makes custom school license plate frames. This page explains what we collect when you use our builder, send us a design or place an order, what we do with it, and the choices you have. We've tried to keep it short and plain.
What we collect
- When you send us a design: your email address, your phone number if you choose to give it, who the frame is for, and the design itself, including any photo you've put on it. These go to our team so a person can reply to you about that design. We also save the design, so you can open it again from your private link on any device and we both know exactly which version we're talking about. Anyone you share that link with can open and change the design.
- When you ask us to add your school: the school's name and city, and your email address if you choose to give it, so we can write back.
- When you order: checkout and payment are handled by Stripe, which collects your name, shipping address, email and card details to process the order. We never see or store your full card number.
- Your design in progress: the builder saves your design in your own browser so it's still there when you come back. It stays on your device until you send it to us or order it.
- Your student's details, if you give them: the first name, class year, activity and number you type into the builder. We keep them with your saved design so matching products are easy to make later, and connect them to you only when you place an order. We don't ask for or keep a birthday, address, phone number or social media for a student.
- Visit counts: to learn how many people who scan our QR codes go on to design or order, the site keeps a random code in your browser and counts visits by it. It isn't linked to your name or email, isn't shared with anyone, and isn't used for ads.
- A school's website, if you paste one in: we read that site to pick up the school's colors, and may remember those colors for that school. That's about the school, not about you.
How we use it
- To reply to you about a design you sent, and to make and ship a frame you order.
- To answer questions you send us.
- To decide which schools to add next, from the requests we receive.
We don't add you to a mailing list or newsletter, and we won't text you. The only emails our system sends you are about an order you placed, the link to your saved design if you ask for it when you send one, and — only if you tick the box asking for it — news about new keepsakes for your student, which you can stop at any time.
Who we share it with
We don't sell your information. We share it only with the services that help us run MySchoolFrame, and only so they can do that work:
- Stripe processes payments and checkout.
- Our email provider delivers designs to our team and order emails to you.
- Railway hosts this website and the servers behind it.
We may also share information when the law requires it.
How long we keep it
We keep order records for as long as we need them to make and support your frame and to meet our tax and legal obligations. We keep designs you send for 18 months after you last change them, which covers our one-year warranty, and then delete them. We keep school requests while they're useful for replying to you. You're welcome to ask us to delete any of it sooner.
Your choices
You can ask us what we hold about you and ask us to delete it, apart from records the law requires us to keep. You can also clear the design saved in your browser at any time through your browser's settings.
Students and children
Our builder is meant for parents, family, alumni and staff. We don't knowingly collect personal information from children under 13; if you think a child has sent us information, please tell us and we'll delete it. A student's name on a frame is always optional.
Changes to this policy
If our practices change, we'll update this page and the date at the top. Our terms cover the rest of how the site works.
Contact us
Questions about your information? Write to us at [email protected].